Company Profile
Kenshaw Electrical Pty Ltd is a locally owned and operated service provider founded in 1990. Our company has become a leader in electrical and mechanical maintenance and repair facility to industry, mining and power generation sectors both in Newcastle and the Hunter Valley as well as further afield.
Kenshaw Electrical's success is due to highly-skilled and dedicated staff, quality workmanship and ongoing apprentice training programs, which has ensured highly-skilled tradespeople can be maintained for the future.
Our company was established upon a simple philosophy of professional excellence and integrity. This philosophy was adopted into the direction of the company's strategy with focused commitment in developing and organisation specialising in our market.
Business is about people
For us to succeed in our trouble-free service approach, our people must have knowledge of our customers, their requirements and objectives. In this way, we can ensure we meet those needs not only now but can anticipate future needs. Just one example of this is the assistance we can give you on shutdown planning and advanced scheduling of your anticipated usage for this work, based on our accumulated experience.
We want you to be totally satisfied, and to do this, we have to provide all our staff with a strong customer focus, regularly consulting with you to ensure we meet and fulfill your needs.
Kenshaw's front line consists of two workshops situated next to one another in Cardiff, with both teams intent on getting it right for you first time, every time. They have to be flexible and prepared to go out of their way to help you, from our truck drivers to our managers. Our teams rely on each other, communicate often and work closely responding with openness and integrity to your requirements.
On a wider scale, the team approach is still all-important, within which individuals are tasked to support the front-line in their effort to support you. This theme runs from Managing Director to storeman, all of whose vested interest is delivering a service which exceeds your expectations.
The people of all levels at Kenshaw Electrical are vital parts of the relationship with you and they are ultimately the ones who drive the relationships forwards. To this end, our in-house training facility is designed to enhance product knowledge, management skills and customer care disciplines and principals which are all important when developing consistant, long-term customer satisfaction.
We constantly examine the possibilities offered through a differentiated approach through new technology, extended product lines, new markets, changes to legislation and any other winning opportunities for both us and our customers. We also examine where we are successful and why, and monitor the performance fo the customer to ensure they get what they need.
Words aside, business is about people and you can be assured of our enthusiasm and commitment to make our relationship work.